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Vault 713 - Error Reporting

Experiencing a technical error, or an issue that many players have in common? You may find the answer here!

Vault 713 - Error Reporting

Postby *Admin Manda » Fri Jan 01, 2010 12:59 am

If you are experiencing an ERROR or something that is not working AS IT SHOULD, please post in this thread.

This is NOT a thread to post things you do not like about the new layout. :)

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Re: Vault 713 - Error Reporting

Postby Glendora Argetti » Sat Jan 02, 2010 11:24 am

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^ That kind of thing.

Also, in some areas the V of Vault713 in the URL is capitalized... and sometimes it's not. I guess that's not really an issue, but it's just odd.

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Re: Vault 713 - Error Reporting

Postby *Admin Manda » Sat Jan 02, 2010 12:51 pm

Thanks Glen - this one was already under "Known Errors" though - what you're looking at is the breadcrumb navigation. ;)

It was fixed, now its not fixed, but we're working on it.

Keen eye, though!

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Re: Vault 713 - Error Reporting

Postby Glendora Argetti » Sat Jan 02, 2010 1:12 pm

Oh yeah... I saw that but I didn't know what 'breadcrumb navigation' was, so. XD

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Re: Vault 713 - Error Reporting

Postby Glendora Argetti » Tue Mar 23, 2010 4:45 pm

Hey, there's a problem with the facebook fan page not showing up for me. As you probably know, I use Safari.

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Apparently, for others it loads right away, but after a considerable wait still nothing shows up for me.

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Re: Vault 713 - Error Reporting

Postby *Admin Manda » Tue Mar 23, 2010 5:52 pm

I am pretty sure this is a safari issue, but we will have to wait and see until someone else with safari can test it.

If you can go to mandarific.com and tell me if the facebook fan thing loads in the sidebar there, it would help.

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Re: Vault 713 - Error Reporting

Postby Glendora Argetti » Tue Mar 23, 2010 6:10 pm

I don't think so. Here is a screenshot.

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Re: Vault 713 - Error Reporting

Postby *Admin Manda » Tue Mar 23, 2010 6:18 pm

Then it's a safari issue and I genuinely am not sure how to help you aside from using another browser. :)

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Re: Vault 713 - Error Reporting

Postby Slaine Dwyre » Tue Mar 23, 2010 11:10 pm

I use safari and it worked for me.
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Re: Vault 713 - Error Reporting

Postby Michelle Binx » Wed Mar 24, 2010 5:42 am

I don't know if it's just my laptop and my mum's computer, but none of the images for my trinkets seem to work. I either get a broken picture box when I'm on Google chrome, or just the word "image" when I use IE or fire fox

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Re: Vault 713 - Error Reporting

Postby Sir Regulus Archangel » Wed Mar 24, 2010 5:55 am

Hi Michelle, just to say I've checked your post, yes as I thought your using links that direct to the slytherin dorms url, this no longer exists, which is why they don't work. You need to change them to the vault713.com address in order for them to show up.
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Re: Vault 713 - Error Reporting

Postby Michelle Binx » Wed Mar 24, 2010 11:38 am

Oooooh, okies.

Thankies

^_^

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Re: Vault 713 - Error Reporting

Postby Glendora Argetti » Sun Mar 28, 2010 2:23 pm

Slaine Dwyre wrote:I use safari and it worked for me.


That's weird. :/

I'm using the latest version of Safari, and I've tried when I'm logged in and out of facebook.... I've emptied my cookies and cache... >.< Nothing seems to work.

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Re: Vault 713 - Error Reporting

Postby *Admin Manda » Sun Mar 28, 2010 3:47 pm

This could also be an issue with your java or flash, not entirely sure which one is in use with the facebook app since it just gives me a shortened code to display, but I digress. :)

It just shows the latest feed from our facebook fanpage, however, so if you're a fan of us on facebook the information may seem redundant anyway.

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Re: Vault 713 - Error Reporting

Postby Glendora Argetti » Sun Mar 28, 2010 3:58 pm

Yes, I think it is a problem with the flash, since I have the ClicktoFlash plugin installed... okay, so the problem's figured out, but I think the plugin's more handy than the facebook thing so I'll go without for now. :D

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Re: Vault 713 - Error Reporting

Postby Kael Rath » Fri Apr 02, 2010 3:59 pm

The main chatbox area doesn't seem to work for me. Instead of showing me the chat rooms I should be able to enter it's just completely black. I've tried refreshing, logging out and back in and all that stuff. It's been like this for like two days now.
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Re: Vault 713 - Error Reporting

Postby *Admin Manda » Fri Apr 02, 2010 9:42 pm

I am pretty sure this is a loading issue with your browser timing out. Try updating your browser software and/or all your java type plugins?

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Re: Vault 713 - Error Reporting

Postby Kael Rath » Sun Apr 04, 2010 8:43 pm

Well... I tried to fix it but somehow made things way worse in the process. The big picture/title thing that's usually at the top of the page is now gone, and the little chat bar that's normally at the bottom is completely gone now. Not really sure how this happened, but yeah.
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Re: Vault 713 - Error Reporting

Postby Sir Regulus Archangel » Mon Apr 05, 2010 4:22 am

Kael Rath wrote:Well... I tried to fix it but somehow made things way worse in the process. The big picture/title thing that's usually at the top of the page is now gone, and the little chat bar that's normally at the bottom is completely gone now. Not really sure how this happened, but yeah.


Unfortunately Kael I think the problem lies with your computer, and there is little that Mal can suggest, there might be something blocking showing pop ups on your site, or it could just be the browser your using.
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Re: Vault 713 - Error Reporting

Postby *Admin Manda » Mon Apr 05, 2010 9:21 am

I helped him out a little bit with this last night over IM, just throwing that out there so it doesnt seem completely unresolved. >>;

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Re: Vault 713 - Error Reporting

Postby Kael Rath » Mon Apr 05, 2010 9:44 am

Yes. Everything's good now.
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Re: Vault 713 - Error Reporting

Postby Allison Denshaw » Thu Apr 08, 2010 5:32 am

I have no idea why, but all of a sudden chat freezes, then Vault, and then when I re-load it, it looks like this:

General Error
SQL ERROR [ mysql4 ]

User sly0906906512790 has already more than 'max_user_connections' active connections [1203]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.


This has now happened twice, and not only to me, apparently, also to Mercedes Birchwood, who I was chatting with at both times it happened.
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Re: Vault 713 - Error Reporting

Postby Sir Regulus Archangel » Thu Apr 08, 2010 5:52 am

It's not a major fault and we are aware of it, it's just something that happens every now and then when a high number of people try to access the site at once. If it happens just have to sit back and come back a little later, usually only lasts a few minutes, sometimes longer.
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Re: Vault 713 - Error Reporting

Postby Allison Denshaw » Thu Apr 08, 2010 6:10 am

Okay, it's not doing it anymore now. Thanks for your help
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Re: Vault 713 - Error Reporting

Postby Isabella Lane » Sun Aug 15, 2010 9:57 am

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"You are not subscribed to any forums."

Is that normal? I don't think I ever noticed that before. D:
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