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Name

PostPosted:01 Feb 2019, 05:11
by Melody Quinn Binx
I needed to change my account name, but the account update link I keep clicking takes me to a google page saying ‘Sorry, the file you have requested does not exist.’ wasn’t sure if anyone was aware, and is there still a place available to go to to get an account updated/changed?

Re: Name

PostPosted:01 Feb 2019, 05:37
by Vyreia
Hi Binxy!

Can you ensure that you are using the correct link? Can you try this one below and let me know if you are still having this issue?

https://docs.google.com/forms/d/e/1FAIp ... w/viewform

Thank you,
Vaultkeeper Vyreia

Re: Name

PostPosted:01 Feb 2019, 06:12
by Melody Quinn Binx
That works! Thank yooou :)

Re: Name

PostPosted:01 Feb 2019, 06:27
by Vyreia
Hi Binxy!

I'm glad that words for you. Just a couple of things.

• Could you let us know where you found the broken link, please?
• Just a reminder that if you are trying to change the name of an unsorted character, this can be done during the sorting process, so the form won't have to be filled out for that.

Thanks!
Vaultkeeper Vyreia

Re: Name

PostPosted:01 Feb 2019, 07:01
by Melody Quinn Binx
The frequently asked questions part, and it has this https://docs.google.com/forms/d/e/1FAIp ... A/viewform for the link.

I did think about just doing it in the app when I make it, but I'm pretty sure I've tried doing that in the past with other characters, and I've always been told to go to the roster update request >.<